Privacy Policy
Last updated: May 20, 2026
This Privacy Policy explains how SengMed collects, uses, shares, and protects information when you use www.sengmed.org and our related services.
This document is a general template provided for the SengMed website and should be reviewed and finalized by qualified legal counsel, including review for HIPAA and applicable state privacy law obligations, before publication.
1. Information We Collect
- Account information — name, email, phone number, and login credentials.
- Health information — the health history, measurements, and questionnaire responses you provide to support a provider consultation.
- Payment information — billing details, processed by our payment provider.
- Usage information — device, browser, and interaction data collected automatically when you use the website.
2. How We Use Information
We use your information to operate the Services, connect you with licensed providers and partner pharmacies, process payments, provide support, improve the platform, and comply with legal obligations.
3. How We Share Information
We share information with:
- Independent licensed providers and partner pharmacies involved in your care.
- Service providers that support our operations (e.g., payment processing, hosting, analytics) under appropriate confidentiality obligations.
- Authorities when required by law.
We do not sell your personal health information.
4. Protected Health Information
Health information you share in connection with a consultation may be protected under HIPAA and applicable state law. Such information is handled in accordance with the Notice of Privacy Practices provided by the treating provider.
5. Data Security
We use administrative, technical, and physical safeguards designed to protect your information. No method of transmission or storage is completely secure, and we cannot guarantee absolute security.
6. Your Choices and Rights
Depending on where you live, you may have rights to access, correct, delete, or restrict the use of your personal information. To exercise these rights, contact us at privacy@sengmed.org.
7. Cookies
The website uses cookies and similar technologies for functionality and analytics. You can control cookies through your browser settings.
8. Children’s Privacy
The Services are not directed to individuals under 18, and we do not knowingly collect information from them.
9. Changes to This Policy
We may update this Policy from time to time. Material changes will be posted on this page with a revised “Last updated” date.
10. Contact
Privacy questions may be sent to privacy@sengmed.org.